GDPR Privacy Policy at Mythic Realm

Because We Care

At Mythic Realm we take the Privacy of our Customers very seriously. Please read the information below to understand how and what type of information we collect about you when you use our Website.

Type of Information we collect.

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Why we collect such personal information.

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we  may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

How we store, use, share and disclose personal information.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with you.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about us. For these purposes we may contact you via email, telephone, text messages, and postal mail, unless you specifically tell us not to.

How we use Cookies and other tracking tools.
Cookies are small amounts of information that are stored on your Computers hard drive to track the Websites you have visited. We may sometimes use cookies to personalise your experience with us. Most Web Browsers accept cookies automatically but you are able to disable them. This may mean you won't be able to access all areas of the Website.

How you can withdraw your consent for collection of personal information.

If you don’t want us to process your data anymore, please contact us at customerservices@mythicrealm.co.uk.

Privacy Policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at customerservices@mythicrealm.co.uk or via our

'Contact Us' page.

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Location: Eastleigh, Hampshire - United Kingdom (UK)

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